Toy Creators Academy® Program Terms and Conditions

First Effective Date: October 12, 2020

Last Updated: June 4, 2026

Welcome! By accessing, participating in, or joining Toy Creators Academy® (the "Course" or "Program") in any format, you ("You" or the "Student") agree to the terms and conditions below. Once you submit payment for the Course, you explicitly agree to all of the following terms, conditions, and policies; together they create a binding legal agreement (the "Agreement") between You and The Toy Coach Inc. ("Company," "we," "us").

1. PROGRAM STRUCTURE & DEFINITIONS

1.1 Toy Creators Academy (the Course)

Toy Creators Academy is a single, on-demand, self-study program. Unless otherwise clearly stated at checkout, you receive full and immediate access to all Course modules upon purchase. Modules are not released on a timed or drip schedule. Students progress at their own pace.

Any prior cohort or numbered versions of the Program (for example, versions identified by a number such as 2.0, 3.0, and so on) are no longer sold. These Terms govern the current self-study Program.

1.2 Optional Bonuses and Add-Ons

From time to time, the Company may offer additional elements such as live coaching, group coaching calls, community access (for example, a private group), onboarding calls, cohort experiences, or live events such as the TCA Pitch Event. These elements are optional bonuses or separately purchased add-ons.

Optional bonuses and add-ons are not part of the base Course. They are not guaranteed, and they may be offered, changed, limited to certain promotions or subgroups, or discontinued at the Company's sole discretion. You are entitled only to the specific bonuses or add-ons explicitly included with your offer at the time of purchase.

1.3 Course / Program

Unless otherwise specified, the terms "Course" and "Program" refer to Toy Creators Academy, together with any bonuses or add-ons explicitly included with your specific purchase.

2. GENERAL DISCLAIMER

All services, advice, recommendations, resources, online education, handouts, and similar content provided by Company (collectively, the "Services") are offered in accordance with reasonable commercial and industry standards.

You understand and acknowledge that Company does not and cannot guarantee any specific results from the Course. Creating a successful product or brand is not easy. Results will vary depending on your efforts, the quality of your product(s), your marketing budget, and how you interpret and implement the materials and advice.

3. CHANGES TO THESE TERMS

Company may revise and update these Terms at any time, in its sole discretion. All changes are effective immediately when posted and apply to all access to and use of the Course and related websites thereafter.

Your continued participation in the Course after such changes means that you accept and agree to the revised Terms. You are expected to review this page regularly so you are aware of any changes, as they are binding on you.

4. ACCESS TO PROGRAM / SERVICES

The Course may include:

  • Digital or downloadable resources

  • An online curriculum and modules

  • Workshops, trainings, and recorded content

Where included with your specific purchase, optional bonuses or add-ons may also provide access to a private community, group calls, onboarding calls, or live events such as the TCA Pitch Event.

4.1 Length of Access

Unless otherwise clearly stated at checkout, you will have access to the Course for one year from the date of purchase. Company may periodically update the core modules of the Course. You will have access to any updated materials for as long as your one-year access term is still valid.

Once your one-year term has ended, your access to the Course and related materials will be immediately suspended. At that time, any and all licenses granted to you to use the Course materials under these Terms or any other agreement shall terminate. You must immediately cease using the materials and destroy any copies (including, without limitation, video recordings, audio recordings, forms, template documents, slide decks, membership access, and members-only social media groups).

4.2 Single-User Access / Additional Seats

Each purchase of Toy Creators Academy is intended for a single individual and includes:

  • One login and one seat in the Course

  • Access to Course materials

  • Any bonuses or add-ons that are explicitly included with your specific offer at the time of purchase

If you wish to add additional participants, additional seats must be purchased. Sharing login credentials or access is strictly prohibited and may result in termination of access without a refund.

5. PURCHASE OF STANDALONE MODULES

Company may, from time to time, sell standalone modules of Toy Creators Academy separate from the full program. Your purchase of a standalone module grants access only to that specific module purchased.

Standalone modules do not include:

  • Access to other TCA modules

  • Participation in 1:1 coaching or personalized mentorship

  • Access to any TCA private community

  • Access to group coaching calls or other full-program bonuses

5.1 Standalone Module Refund Policy

Standalone module purchases are non-refundable and are not subject to the 14-day refund window applicable to the full Toy Creators Academy program under Section 9. By completing a standalone module purchase, you acknowledge and accept this no-refund policy.

5.2 Upgrading to the Full Program

If you later decide to enroll in the full Toy Creators Academy program, the amount paid for any standalone module will not be applied as credit toward the full program. The full program must be purchased separately.

5.3 Use of Standalone Module Materials

All materials provided within a standalone module are for your individual use only. They may not be shared, reproduced, or distributed without prior written consent from Company. Violations may result in termination of access without a refund.

6. BONUSES

From time to time, Company may offer limited-time bonuses to individuals who enroll in the Course. Bonuses may include items such as live coaching, group coaching calls, community access, a study guide, or toy safety training. You are entitled only to bonuses that are specifically offered at the time of your enrollment.

Bonuses:

  • Are not guaranteed to be available for the entire lifespan of the Program

  • May vary based on specific live or automated promotions

  • May be offered only to certain subgroups of participants at Company's sole discretion

Any additional program elements or bonuses are not part of the base Course, and participation in them is not guaranteed.

7. COURSE STUDY GUIDE AND WORKBOOK (IF OFFERED)

From time to time, Company may offer a physical Course Study Guide and Workbook as a limited-time bonus. To receive this bonus, you must:

1. Purchase the Course during a promotion that includes the Study Guide and Workbook bonus; and

2. Confirm your shipping address and details via email within 7 days of receiving the shipping request from Company.

Estimated shipping times (not guaranteed):

  • U.S. domestic: typically 5 to 15 business days

  • International: typically 10 to 20 business days

Missing, stolen, or undeliverable Study Guides or Workbooks will not be replaced.

8. PAYMENTS & NON-PAYMENT

Company may offer two primary payment options for the Course:

  • Pay in full (often at a discounted rate), or

  • Monthly installments (payment plan)

By selecting a payment plan, you authorize Company to automatically charge your card according to the schedule set forth at the time of purchase.

8.1 Payment Plan Obligations

  • You are responsible for all scheduled payments unless you receive a refund pursuant to the Refund Policy (Section 9).

  • You may not cancel or avoid these payments except through that Refund Policy.

  • If any payment fails, Company will contact you to update your payment information.

If you do not resolve a payment issue within 7 days of being contacted, Company may revoke or suspend your access to the Course until all payments are brought current, and Company is not responsible for any content, live calls, or community sessions missed during this time.

If you do not request a refund within the applicable refund window, you are legally required to complete your remaining payment plan installments. You also authorize Company (without additional notice, unless required by law) to collect any outstanding balances using any eligible payment method on file.

8.2 Changing Payment Method (Monthly to Pay in Full)

You may request to change from a payment plan to "pay in full" within 48 hours of your original purchase by contacting Company via email. If approved:

  • You will be invoiced the remaining balance plus an admin fee of 3% of the Course price.

  • Once paid in full, your payment plan will be canceled.

If more than 48 hours have passed, you cannot change your payment plan. If you paid in full at the start, you may not later switch to a payment plan.

9. REFUND POLICY

This section describes the refund policy for the full Toy Creators Academy Course. It does not apply to standalone module purchases, which are non-refundable under Section 5.1.

9.1 Full and Immediate Access

The Course is delivered with full and immediate access to all modules at the time of purchase. Because you receive the entire Course at once, the refund conditions below are designed to be fair to both you and the Company.

9.2 Refund Eligibility

You may request a refund only if ALL of the following are true at the time of your request:

  • (a) No more than fourteen (14) days have passed since your original date of purchase; and

  • (b) You have not accessed Lesson 6.7 (My Factory Contact List of 30+ Trusted Toy Industry Factories) within Module 6; and

  • (c) You have viewed less than twenty percent (20%) of the total Course content, as measured by the Company's course platform progress tracking.

If any one of these conditions is not met, the Course is non-refundable. Whichever condition is reached first ends your refund eligibility. For clarity, your eligibility ends as soon as the fourteen (14) day window closes, as soon as you open Lesson 6.7 (My Factory Contact List) within Module 6, or as soon as your viewed content reaches twenty percent (20%), whichever occurs first.

Course progress and content access are recorded by our course platform. We rely on these access records to determine refund eligibility, and those records are final and determinative.

9.3 Requesting and Processing a Refund

To request a refund or ask a refund-related question, email support@thetoycoach.com from the email address associated with your purchase before your eligibility ends. You will be asked to fill out a refund confirmation form.

If a refund is granted, Company will refund the amount paid minus a 3% payment processing fee. Refunds are not available for:

  • Standalone module purchases (which are non-refundable under Section 5.1)

  • Accounts that violate these Terms (as determined by Company in its sole discretion)

If Company determines you are abusing the refund policy, it may suspend or terminate your account and refuse current or future access, without refund.

9.4 Effect of a Refund

Once a refund is granted:

  • All licenses granted to you under these Terms immediately terminate; and

  • You must cease using all Course materials and destroy any copies (including recordings, templates, slides, membership access, and members-only group content).

9.5 Billing Disputes and Chargebacks

You agree to contact Company at support@thetoycoach.com to resolve any billing concern before contacting your bank or card issuer. Initiating a chargeback or payment dispute without first requesting a refund under this Section 9 is a breach of these Terms. Company may submit your course access records and this Agreement to your card issuer in response to any dispute, and may suspend or terminate your access in accordance with Section 16.

10. INTELLECTUAL PROPERTY & IDEA PROTECTION

10.1 Your Own Ideas and IP

Each Student may arrive with their own intellectual property, confidential information, and proprietary ideas.

  • You should not share any non-public details about your product or product idea that you are not comfortable disclosing.

  • If you choose to disclose non-public aspects of your product or idea during the Course, you agree that you will not pursue legal action against Company or any current or future Student of the Course, or any similar programs Company may offer, for any alleged use or similarity.

10.2 Similar or Independent Development

You acknowledge that:

  • Company and its clients, affiliates, contractors, and other Students may develop products, brands, and concepts ("Company Products") that are similar or identical to your ideas.

  • Others may have the same or similar ideas as you, independently.

By participating in the Course, you release all related third parties from liability for any claims of copying or infringement and agree not to pursue legal action for similarity of ideas or concepts. You also agree to indemnify Company and related parties if a third party pursues you for intellectual property infringement, product liability, or related legal claims.

10.3 Use of Course Materials

Company has invested significant time and expense in creating the Course and its materials. You are granted a limited, personal, non-exclusive, non-transferable, revocable license to use the Course solely for your own internal business or personal use. You may not:

  • Modify, edit, copy, reproduce, or create derivative works of the Course

  • Reverse engineer or otherwise attempt to extract proprietary methods

  • Sell, share, or redistribute Course content in any form

  • Create competing products or services based upon Course materials

If Company reasonably believes you are misusing Course materials, it may seek an injunction and other legal remedies.

11. CONFIDENTIALITY & COMMUNITY INTERACTION

The Course, or certain optional bonuses or add-ons, may be delivered or supported via group calls, a private community, online platforms, and similar tools. Where such interaction occurs, you understand:

  • The Course may involve Students interacting with each other and with Company.

  • Confidentiality cannot be guaranteed for ideas you voluntarily share.

You therefore agree:

  • Not to disclose other Students' ideas or concepts outside the Course.

  • To only share information you are comfortable discussing in a group setting.

"Confidential information" does not include: publicly known information; information rightfully received from a third party without a duty of confidentiality; independently developed information; or information required to be disclosed by law.

By posting or submitting content in any Course community (questions, posts, photos, videos, and so on), you confirm that you own or have the rights to that content, and that you are at least 18 years old. You grant Company permission to use your name, likeness, email, or screen name as the author of such contributions, without additional approval or compensation.

12. COURSE PLATFORM & LOGIN CREDENTIALS

The Course is delivered via a password-protected online platform. You will be assigned a username and password. You are solely responsible for:

  • Maintaining the confidentiality of your login credentials

  • Any actions taken under your account

Sharing your username or password with a third party is a breach of these Terms and may result in suspension or termination of access, without refund.

13. LIVE Q&As, GROUP CALLS & RECORDINGS

From time to time, as an optional bonus or separately purchased add-on, Company may offer:

  • Live Q&A sessions

  • Live or recorded group calls

  • Hot seats, critiques, and coaching sessions

These may be conducted via Zoom, Facebook Live, or other platforms.

  • It is your responsibility to attend live sessions to receive the full value of any live or add-on offering you purchase.

  • During live sessions, you may submit questions via chat or forms and may appear on camera or audio.

  • By participating, you grant Company permission to record, screenshot, and use these sessions (including your name, voice, likeness, and contributions) for internal or promotional purposes, without compensation.

You agree to be respectful and understand that:

  • Offensive, disruptive, or inappropriate behavior may result in removal from a call and/or the Course.

  • No soliciting, advertising your own services, spamming, or going off-topic is permitted.

Do not share non-public product details that you wish to keep confidential or protected. Note: live calls and group coaching are not part of the base Toy Creators Academy Course and may be offered, changed, or discontinued at Company's discretion or as specified on the checkout page for your specific purchase.

14. TCA PITCH EVENT

As a periodic bonus opportunity, Company may host an event titled the TCA Pitch Event, which may be held in-person or virtually (for example, via Zoom).

  • Company reserves the right to modify, postpone, or discontinue this event at any time.

  • By purchasing the Course, you are eligible to apply to the TCA Pitch Event in exchange for a non-refundable application fee (which Company may, in its discretion, waive for certain Students or promotions).

Submitting an application does not guarantee a scheduled pitch meeting, or any deal, license, option, or partnership with participating companies.

By applying to the TCA Pitch Event, you agree to:

  • 1. Comply with all event-specific terms and conditions.

  • 2. Submit all required documentation (for example, sizzle video, pitch deck, descriptions, forms) as requested by Company and participating companies.

  • 3. Accept that any coaching or feedback is provided "as is" and is not a guarantee of success.

  • 4. Assume all risk associated with sharing your ideas; Company cannot guarantee confidentiality.

  • 5. Acknowledge that other Students, Company, and/or toy companies may work on similar ideas.

  • 6. Release Company and participating companies from liability if a pitch is canceled or unsuccessful.

  • 7. Accept that Company may deny or revoke your participation in the Pitch Event at its sole discretion, even after an appointment is scheduled.

15. REPRESENTATIONS, WARRANTIES & INDEMNIFICATION

You understand that results are not guaranteed and that any outcomes (financial or otherwise) are your responsibility. You agree to indemnify and hold harmless The Toy Coach Inc. and its members (including Azhelle Wade), officers, directors, employees, contractors, attorneys, agents, successors, and assigns from any claims, actions, liabilities, expenses, or damages arising out of or related to:

  • Advice or recommendations provided by Company

  • Content or materials you provide to Company

  • Intellectual property disputes or product liability issues

  • Your participation in any TCA Pitch Event or other related events

  • Any third-party services or agreements related to your products or concepts

Company's maximum liability for any claims related to the Course shall not exceed the total fees you paid to Company for the Course.

16. TERM & TERMINATION

This Agreement applies for the duration of your participation in the Course and any related online groups, platforms, calls, or communities. Certain obligations (including intellectual property, confidentiality, and indemnification) shall survive termination indefinitely. Company reserves the right, in its sole discretion, to deny or revoke access to the Course for any reason, including violation of these Terms.

17. THIRD-PARTY CONTRACTORS

Company may introduce you to third-party contractors (for example, model makers, legal professionals, designers). You:

  • Are solely responsible for performing your own due diligence before hiring them

  • Understand that any engagement with such third parties is separate from this Agreement

  • Agree that Company is not responsible for services provided by third parties and will not be liable for any resulting issues

18. NOTICES

All legal notices and communications should be in writing and sent to the address or email provided by each party.

19. EARNINGS & OTHER DISCLAIMERS

Company cannot and does not guarantee any specific results or financial outcomes from the Course, including sales or licensing deals. Your success depends on many factors beyond Company's control. You agree that:

  • Any examples or case studies are illustrative only

  • You are solely responsible for your own due diligence and actions

20. INDEPENDENT CONTRACTOR

Nothing in this Agreement creates a partnership, joint venture, or employment relationship between you and Company. Neither party may bind the other, except as expressly stated in writing.

21. WAIVER

Failure by either party to enforce any provision of this Agreement does not constitute a waiver. Any waiver must be in writing and signed by the waiving party.

22. ENTIRE AGREEMENT

This Agreement constitutes the entire agreement between you and Company concerning the Course and supersedes all prior written or oral agreements regarding the subject matter.

23. GOVERNING LAW & DISPUTE RESOLUTION

This Agreement shall be governed by and interpreted in accordance with the laws of the State of New Jersey, without regard to conflict-of-law principles. The exclusive venue for all disputes shall be binding arbitration in Bergen County, New Jersey. The parties agree to attempt to resolve any disputes amicably before initiating arbitration.

24. ASSIGNMENT

This Agreement is binding upon and inures to the benefit of the parties and their respective successors and assigns. Your rights under this Agreement are personal to you and may not be assigned without Company's prior written consent.

25. SEVERABILITY

If any provision of this Agreement is held unenforceable, the remaining provisions shall remain in full force and effect.

26. HEADINGS

Section headings are for convenience only and do not affect the interpretation of this Agreement.

27. CONTACT INFORMATION

The Toy Coach Inc.

77 Engle Street #8077

Englewood, New Jersey 07631

Email: support@thetoycoach.com

 
  • June 4, 2026 - Consolidated Toy Creators Academy into a single self-study program and moved live coaching, cohorts, community, and live events to optional bonuses and add-ons (Sections 1, 4, 6, 11, 13). Switched the Course to full immediate access and rewrote the Refund Policy into a single policy with a Factory Resource List access gate, a 14-day window, and a 20% content-view limit, whichever comes first (Section 9). Added a chargeback provision (Section 9.5). Corrected the access-term reference in Section 4.1 to one year. Prior change history is retained by Company on file.

  • December 2, 2025 - Updated full terms.

  • Added Section PURCHASE OF STANDALONE MODULES OF TOY CREATORS ACADEMY on November 16, 2024

    Updated Section COURSE REFUND POLICY to include standalone modules on November 16, 2024

    Updated ACCESS TO PROGRAM/SERVICES section on August 25, 2024

    Updated company address on July 1, 2024


    Changed Toy Creators Academy Notebook to the Toy Creators Academy Course Study Guide and Workbook on February 6, 2024

    Updated refund policy to explain what happens upon determining that You are entitled to a cancellation/refund after one is requested on February 6, 2024.

    Created the LIVE Q&A’s section on February 6, 2024.

    Updated the Group Coaching Call Section on February 6, 2024.

  • Updated TCA Virtual Pitch Event section to include TCA In-Person Pitch Events. Removed the commission percentage on November 22, 2023.

    Updated TCA Virtual Pitch Event section to clarify when commission structure begins on August 15th, 2023

    Combined Terms With TCA Self Study Terms & Conditions July 12, 2023

    Updated Toy Creators Academy Notebook Section on April 6, 2023

    Removed TCA Plus from Payments Section on April 6, 2023

    General section updated to include a single 30-minute 1:1 call with The Toy Coach on April 6, 2023

  • Updated Toy Creators Academy Notebook Section on October 11, 2022

    Updated TCA PLUS Section on October 11, 2022

    Update Group Coaching Call section. Added TCA Plus Section. Updated course access. February 28, 2022

    Updated course refund policy June 30, 2022

    Update REPRESENTATIONS, WARRANTIES AND INDEMNIFICATIONS terms September 28, 2022


    Updated TCA Virtual Pitch Event terms September 28, 2022

  • Updated TCA Virtual Pitch Event terms November 22, 2021 Updated course refund policy Sept 7, 2021


    Updated fees July 25, 2021

    Updated virtual toy pitch event terms. July 6, 2021

    Updated earnings disclaimer. July 6, 2021

    Updated quantity of group coaching sessions. July 6, 2021

    Updated support email from tca@thetoycoach.com to support@thetoycoach.com May 3, 2021

    Updated length of Course refund policy April 21, 2021

    Updated Course Platform terms, use, expectations, and length of access. April 21, 2021

    Update on payment section, where Company is not responsible for missed group coaching calls in the event you temporarily lose course access due to nonpayment. April 21, 2021

    Update length of course membership. April 21, 2021